Legal

Privacy Policy

This Privacy Policy explains how Virtual Ventures Inc. (“Virtual Ventures”, “we”, “our”, or “us”) collects, uses, discloses, and protects information about you when you use our website, submit forms, or interact with our VR/AR entertainment services.

Last updated: February 25, 2026

1. Scope and data controller

This Privacy Policy applies to personal data we collect through:

  • our website and landing pages, including any forms where you request pricing, demos, or concepts;
  • email, phone, and messaging apps when you communicate with us;
  • the planning, delivery, and follow‑up of VR/AR entertainment services at events and venues.

Unless stated otherwise in a specific notice, the data controller responsible for your personal data is:

Virtual Ventures Inc.
(Registered address to be inserted here)
Email: [email protected]

2. Information we collect

We collect the following categories of information:

2.1. Information you provide to us
  • Contact details — such as your full name, company or brand name, work email, phone number or WhatsApp contact when you complete our forms (for example, the “Plan your next immersive experience” form on our homepage), or when you contact us directly.
  • Project and event details — such as event date, location, audience size, type of venue, budget expectations, and other information you choose to include in free‑text fields.
  • Business information — such as your role, department, industry, and other professional details relevant to planning and delivering our services.
  • Communications — copies of your messages, feedback, and other information you choose to share with us via email, phone, or messaging apps.
2.2. Information we collect automatically

When you visit our website, we may automatically collect certain information using cookies and similar technologies (see Section 5 for details), such as:

  • IP address and approximate location (country/region);
  • device type, operating system, browser type and version;
  • pages viewed, time and date of visits, referring/exit pages, and clickstream data;
  • language preferences and other technical data.
2.3. Information from third parties

We may receive limited information about you from:

  • event organizers or partners who provide your contact details so we can coordinate VR/AR experiences;
  • marketing and lead‑generation partners, where permitted by applicable law;
  • publicly available sources (e.g., business websites, LinkedIn) to verify business details.
3. How we use information

We use your information for the following purposes:

  • Providing quotes, concepts, and proposals — to review your request, design 1–2 VR/AR concepts, and provide pricing and budget ranges as described on our website.
  • Delivering and improving our services — to plan, configure, and operate VR/AR experiences, manage installations, provide on‑site support, and optimize the performance and safety of our solutions.
  • Customer support and communication — to respond to your inquiries, schedule calls, send confirmations, updates, and technical or administrative messages.
  • Marketing and business development — to send you information about our services, case studies, or upcoming features that may be relevant to your business, in accordance with applicable laws and your communication preferences.
  • Analytics and website performance — to understand how visitors interact with our website, improve content, usability, and campaign performance, and develop new offerings.
  • Security and fraud prevention — to protect our website, systems, and users from unauthorized access, misuse, and other unlawful activities.
  • Legal compliance — to comply with legal obligations, respond to lawful requests from authorities, and enforce or defend our legal rights.
5. Cookies & similar technologies

We may use cookies and similar technologies (such as pixels and local storage) to:

  • enable core site functionality and security;
  • remember your preferences (such as language);
  • measure website traffic and performance;
  • support marketing and analytics activities.

You can manage cookies through your browser settings, typically found in the “Privacy” or “Security” section. If you disable certain cookies, parts of our website may not function properly.

6. How we share information

We do not sell your personal data. We may share your information with:

  • Service providers and vendors — such as hosting providers, email and CRM platforms, analytics providers, and other processors who assist us in operating our website and services. They may process personal data only on our instructions and are bound by appropriate confidentiality and security obligations.
  • Event partners and subcontractors — for event logistics, on‑site operations, and technical support where reasonably necessary to plan and deliver VR/AR experiences.
  • Professional advisors — such as lawyers, accountants, and insurers, where necessary for legitimate business purposes.
  • Legal and regulatory authorities — when required to comply with applicable law, court orders, or lawful requests, or to protect our rights, property, or safety and that of our customers or others.
  • Corporate transactions — in connection with a merger, acquisition, reorganization, or sale of assets, where your personal data may be transferred as part of the transaction, subject to appropriate safeguards.
7. International data transfers

We operate and serve clients in North America and the European Union, and your personal data may be stored and processed in countries other than the one in which you are located. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by law, we implement appropriate safeguards for international data transfers, such as standard contractual clauses approved by the European Commission or other equivalent mechanisms, and we ensure that recipients provide adequate protection for your personal data.

8. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, including:

  • for as long as we maintain an active relationship with you or the organization you represent;
  • for a reasonable period after our last interaction to handle inquiries, disputes, or potential claims;
  • for as long as required by applicable laws and regulations (for example, tax or accounting rules).

When we no longer need personal data, we will delete or anonymize it, or, if this is not possible (for example, because it is stored in backup archives), we will securely store it and isolate it from further use until deletion is feasible.

9. Data security

We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the Internet or method of electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. Your rights and choices

Depending on your location and applicable law, you may have the following rights in relation to your personal data:

  • Access — to obtain confirmation as to whether we process your personal data and, if so, to receive a copy.
  • Rectification — to request correction of inaccurate or incomplete personal data.
  • Erasure — to request deletion of your personal data, subject to certain exceptions.
  • Restriction — to request that we restrict processing of your personal data in certain circumstances.
  • Objection — to object to processing based on legitimate interests or to direct marketing.
  • Data portability — to receive personal data you provided to us in a structured, commonly used, and machine‑readable format and to have it transmitted to another controller, where technically feasible.
  • Withdraw consent — where we rely on consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.

You can exercise these rights by contacting us using the details in Section 13. We may need to verify your identity before fulfilling your request.

If you believe that we have not handled your personal data in accordance with applicable data protection laws, you also have the right to lodge a complaint with your local data protection authority.

11. Children’s privacy

Our website and business‑to‑business services are not directed to children under the age of 16, and we do not knowingly collect personal data directly from children through this website.

In cases where our VR/AR experiences are used at public events or family venues, any collection of personal data relating to minors (if applicable) will be handled in accordance with local laws and, where required, with the consent of a parent or legal guardian.

If you believe that a child has provided us with personal data without appropriate consent, please contact us and we will take steps to delete such information where required by law.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as a prominent notice on our website or by email).

We encourage you to review this Policy periodically to stay informed about how we protect your information.

13. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Virtual Ventures Inc.
Email: [email protected]
(Additional contact details may be added here.)